Troubleshooting / Common Problems

Parent topic: Common Problems

Problem: instance runs but fails

Run euca-describe-nodes to verify if instance is there. Is the instance there?

Yes:
1. Go to the NC log for that NC and grep your instance ID. Did you find the instance?
  - Yes:
    Is there an error message?
    - Yes:
      This clues you in to some helpful information
    - No:
      Go to CC log and grep the instance ID.
2. No:
  Go to the CC log and grep the instance ID. Is it there error message?
  - Yes:
    The error message should give you some helpful information.
  - No:
    grep the instance ID in cloud-output.log. Is there error message?
    - Yes:
      The error message should give you some helpful information.
    - No:
      grep volume ID in SC log.
No:
Log in as admin and run euca-describe-instance. Is the instance there?
- Yes:
  - Note your AZ.
  - Run euca-describe-az verbose.
  - Note the CC IP
  - Go to the CC log and grep the instance ID.
- No:
  Start over and run a new instance, recreate failure, and start these steps over.